Shipping Policy

we are committed to providing a discreet, secure, and reliable shopping experience. We understand the importance of privacy when ordering intimate products, and all orders are handled with care from checkout to delivery.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.

• Orders are not processed or shipped on weekends or public holidays.

• You will receive a confirmation email with tracking information once your order has been shipped.

Discreet Packaging

Your privacy is our priority. All orders are shipped in plain, unbranded packaging with no external labels, product descriptions, or store references that reveal the contents of your package.

Shipping Times

Estimated delivery times may vary depending on your location and shipping method selected at checkout:

• Standard Shipping: 5–10 business days

• Express Shipping: 2–5 business days (where available)

Please note that delivery times are estimates and may be affected by factors outside of our control, including carrier delays, weather conditions, holidays, or customs processing.

Shipping Costs

Shipping fees are calculated at checkout based on your location, order size, and selected shipping method.

From time to time, we may offer promotional free shipping options. Any available offers will be displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to become active.

Lost, Delayed, or Damaged Packages

While we work with trusted shipping partners, delays can occasionally occur. If your package is lost, significantly delayed, or arrives damaged, please contact our support team  and we will assist you.

Please provide your:

• Order number

• Shipping details

• Photos of any damaged packaging or products (if applicable)

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. If an order is returned due to an incorrect address, additional shipping fees may apply for reshipment.

International Shipping

International orders may be subject to customs fees, duties, or taxes depending on the destination country. These charges are the responsibility of the customer.

Contact Us

If you have any questions regarding your order or shipping, please contact us:

Thank you for trusting us. We are dedicated to making your shopping experience safe, private, and enjoyable.